The Customer is NOT Always Right

Yes I went to another bar last night. Don't like it? Too bad, don't say anything.

All right. I have a problem with whiny little brats. And no, I don't mean meatbags under the age of 14, I mean grown adults who complain about fucking EVERYTHING because they don't listen.

I work in a fabric and rug store. Our rugs have a policy attached to them that state that if you buy a rug, you CANNOT (100% CAN-FUCKING-NOT) return it, you can only exchange it, but there are no limits on the exchanges, you can do it as many times as you want to in order to find the perfect rug. ALL of us were trained and rehearsed to tell the customers at LEAST 3 times the policy: when they ask (they always do), when they are choosing between a few, and before we swipe their card. I have even gotten into the habit of circling the 14-day exchange policy on the receipts because this has happened so many fucking times in our store.

Today, a woman came in with one of our really nice, new rugs and wanted to return it, saying it was just the wrong color. I told her to go look at the other rugs and let me know when she was ready to exchange. She insisted on returning and when I told her it was our company policy to not return, but exchange rugs, she threw the BIGGEST temper tantrum I have EVER seen. She screamed and insisted that she was told she could return it as a "trial-run" and demanded to speak with a manager. So I go grab our manager and not 5 minutes later, I see the woman leave in a huff, stomping her feet and jiggling her big ass our of our store with the rug. Our manager told her the exact same thing and showed her the signs all over the store, in front of EACH register and on the receipt.

Oh wait, I'm not even DONE with this story.

Later on, my manager gets a call from our Owner and chats about what happened.

Yes, fucking yes. This little bitch CALLED OUR CORPORATE TO COMPLAIN ABOUT OUR STORE POLICY. WHAT THE FUCK.

To make matters even worse, our owner decided to give THE LITTLE WHORE HER MONEY BACK. Okay, then why the fuck is this policy even in place? If you're going to give this little whining brat her money back like that, then why even tell us that we can't do it? It just means that anyone who whines and complains gets what they want. PROTECT YOUR GODDAMN EMPLOYEES, Good Sir! We get insulted because you pull shit like this. Just... God damn.

I'm too tired to keep this rant up. I've said what I wanted and I am SO glad I left before she came back. I might have accidentally smacked her in the face with a heavy bolt of fabric... *cough cough*

          ~The Lamb's Witch

     Daily Food Intake:
          Breakfast: Orange (100), Fries (75)
          Lunch: Orange (100), Pot pie (400)
          Dinner: Fried Chicken (200), Chips (150), Dip (100)
     Total: 1125 Calories